Shipping policy

Shipping Methods & Rates

We offer free standard shipping on US orders of $50 or more after discounts are applied. Orders under $50 have shipping calculated at checkout. Faster options may cost extra, and the free shipping offer may not apply to them.

Processing Time

Orders typically ship within a few business days. Processing may take longer during sales, product launches, and the holidays. Processing time applies to all shipping methods.

Delivery

Delivery times depend on the carrier and your location. Orders usually arrive sooner on the West Coast. Delivery estimates shown at checkout are not guaranteed.

Fulfillment Partner

Our store is hosted on Shopify, and we work with a third-party fulfillment partner in California to store, package, and ship orders. They receive only the information needed to fulfill and deliver your purchase. For more information, please see our Privacy Policy.

Order Tracking

Once your order ships, you will receive an email with tracking information.

Shipping Locations

We currently ship to all 50 US states. We do not offer international shipping on our website at this time.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address entered by the customer.

Lost or Damaged Packages

If your package arrives damaged or does not arrive, please contact us at info@hooraysocks.com within 7 days of the delivery date shown in your tracking, and we will help.